Technical support & APIs

Conversational Web JS API

• Conversational Web SDK
• Conversational Web SDK [legacy]

Chat API

• Chat API: List of available Endpoints
• Initiation of chat conversation
• Normal chat conversation flow
• Handover conversation flow
• Message Formats supported by Chat API

Conversation Manager REST API

• Trigger API Endpoint
• Message Broadcast API Endpoint

Analytics REST API

• Consumption Report Endpoint
• Message Report Endpoint

Known bugs

• Known bugs

Users and roles

• Adding new users to your Company
• User types, company types and permissions

Supported elements

• Supported media elements across channels
• Supported tokens to be used in modules

Browsers

• Browsers BotXO support

Glossary

• Glossary