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Creating a communication flow
Creating a communication flow
Message design
Persistent Menu
Fallback module
Suggested Replies (SR)
Insert Clickable Cards with Images into Your Chatbot (Generic Cards)
Dynamic Cards
Storing the end user reply in a Custom Variable
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Human takeover and bot takeover
Bot takeover in Zendesk
Checking agent availability and handing the user over to an agent in Zendesk
Human takeover in Facebook
NLU
Languages supported by BotXO's prebuilt NLU model (selected Intents)
Requirements for an NLU Import File (Excel)
Implementing NLU and using the NLU Training Dashboard
How to push content from your bot
Broadcasting: Pushing content on Facebook