Help Center Help Center home page
Community Submit a request
Sign in
  1. Help Center
  2. Creating a communication flow

Creating a communication flow

Message design

  • Persistent Menu
  • Fallback module
  • Suggested Replies (SR)
  • Insert Clickable Cards with Images into Your Chatbot (Generic Cards)
  • Dynamic Cards
  • Storing the end user reply in a Custom Variable
See all 9 articles

Human takeover and bot takeover

  • Bot takeover in Zendesk
  • Checking agent availability and handing the user over to an agent in Zendesk
  • Human takeover in Facebook

NLU

  • Languages supported by BotXO's prebuilt NLU model (selected Intents)
  • Requirements for an NLU Import File (Excel)
  • Implementing NLU and using the NLU Training Dashboard

How to push content from your bot

  • Broadcasting: Pushing content on Facebook
Help Center