In this article, we will give an overview of some of the limitations each channel has.
BotXO Widget | Facebook (FB) Messenger | Zendesk (ZD) | Azure Channels | |
Suggested replies |
Supported Supports up to 11 suggested replies |
Supports SR up to 20 characters Supports up to 11 suggested replies |
Supports SR up to 20 characters Supports up to 11 suggested replies |
Supported |
Markdown | Supported | Only supported from desktop | Not supported | Supported |
Sharing location | Not supported | Not supported as of December 10th, 2019 | Not supported | Not supported |
Media | Supported | Supported | As URLs | Supported |
Persistent menu | Supported | Supports up to three menu items | Not supported | Not supported |
Ability to remember a user |
Supported and controlled through Session Expiry a full overview of the widget functionality can be seen here
|
Supported | Supported | Supported |
Broadcasting | Not supported | Supported | Not supported | Not supported |
Autoload Bot | Supported | Not supported | Not supported | Not supported |
Generic Cards | Supported | Supported | Supported | |
Dynamic Cards | Supported | Supported | Supported |
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